Welcome to our Support page providing email support for the following services.






Normal Office Hours:

Monday – Friday 08:00: - 18:00:

Saturday – Sunday 10:00 – 16:00

International Support

We provide 24/7 live chat and email support, we aim to answer all email requests requests within 6 hours during normal office hours, we are based in the UK so please bear this in mind when submitting your request if you live outside of the UK

Please provide as much information as possible in your email and include the name of the service, the plan type and the exact issue you are facing.


Sales Enquires

We provide a sales line which is available during our normal office hours, if you have a sales enquiry for any service please call 44 1709 445076

Please Note:

This is a sales line only, our support ream are based in a different location and email is the only method used to contact them

Affiliate Support

If you are a current affiliate, please send your request to the email below


New Affiliate Enquires

If you want further information regarding our current affiliate program, please click here

For further information please send your email to the address below


Refund Requests

We provide a 14-day money back guarantee for all of our services.

If you are not happy with any aspect of our service, please send a refund request to the email below and we will issue a prompt refund within 24 hours


Please Note:

If you are requesting a refund for a hosting service that includes a new domain name registration, the cost of the domain registration is non refundable as per the terms of the purchase and you have access to the domain name for 12 months.

General Enquires

 For all other enquires, please send your request to the email below