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At CaterJoy, we understand that planning an event, whether it’s a wedding, corporate gathering, or family celebration, can come with a range of questions and uncertainties. Our FAQs page is designed to provide clarity and peace of mind by addressing the most common inquiries we receive from our valued clients.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ use_custom_gutter=”on” gutter_width=”2″ specialty=”on” custom_padding_last_edited=”on|tablet” custom_css_main_2=”background-color: #e9e9ec;” _builder_version=”4.22.2″ _module_preset=”default” inner_width=”90%” custom_padding=”70px||60px|||” custom_padding_tablet=”40px||0px||false|false” custom_padding_phone=”” animation_style=”fade” locked=”off” global_colors_info=”{}”][et_pb_column type=”2_3″ specialty_columns=”2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_row_inner use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.17.4″ _module_preset=”default” custom_padding=”0px||0px||true|” global_colors_info=”{}”][et_pb_column_inner saved_specialty_column_type=”2_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#e3ad40″ closed_toggle_background_color=”#313131″ icon_color=”#FFFFFF” module_class=”new-accordion” _builder_version=”4.22.2″ toggle_text_color=”#FFFFFF” toggle_font=”Poppins|600|||||||” toggle_font_size=”18px” toggle_line_height=”1.1em” body_line_height=”1.6em” background_enable_color=”off” custom_margin=”||0px||false|false” hover_enabled=”0″ custom_css_toggle_icon=”margin-right: 20px;” custom_css_toggle_content=”background-color: #f5f5f5;||padding: 20px;” border_width_all=”0px” locked=”off” global_colors_info=”{}” custom_css_toggle_icon_phone=”margin-right: 10px;” custom_css_toggle_icon_last_edited=”on|phone” custom_css_toggle_icon_tablet=”margin-right: 20px;” sticky_enabled=”0″][et_pb_accordion_item title=”How do I request a quote for catering services?\t” open=”on” _builder_version=”4.22.2″ global_colors_info=”{}”]<\/p>\n
To request a catering quote, simply fill out the inquiry form at any page on your website. We’ll get back to you promptly with a customized quote tailored to your event’s needs.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What types of events does CaterJoy cater for?” _builder_version=”4.22.2″ global_colors_info=”{}” open=”off”]<\/p>\n
CaterJoy caters a wide range of events, including weddings, corporate gatherings, family reunions, and more. Our team can accommodate events of all sizes and styles.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I customize the menu to suit my preferences?\t” _builder_version=”4.22.2″ global_colors_info=”{}” open=”off”]<\/p>\n
Yes, absolutely! We specialize in creating personalized menus that align with your tastes and dietary preferences. During your consultation, we’ll work closely with you to craft a menu that suits your event perfectly.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What is included in the catering package?\t” _builder_version=”4.22.2″ global_colors_info=”{}” open=”off”]<\/p>\n
Our catering packages typically include menu planning, food preparation, delivery, setup, professional staffing, and cleanup. The specific inclusions may vary depending on your event’s requirements.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you offer vegetarian and vegan menu options?\t” _builder_version=”4.22.2″ global_colors_info=”{}” open=”off”]<\/p>\n
Yes, we offer a variety of vegetarian and vegan menu options to accommodate dietary preferences and restrictions. Our goal is to ensure that every guest at your event has a delightful dining experience.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What sustainability practices do you follow?\t” _builder_version=”4.22.2″ global_colors_info=”{}” open=”off”]<\/p>\n
CaterJoy is committed to sustainability. We prioritize locally sourced ingredients, eco-friendly packaging, and responsible waste management. Our aim is to minimize our environmental footprint while delivering exceptional food and service.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Can you accommodate last-minute event changes?\t” _builder_version=”4.22.2″ global_colors_info=”{}” open=”off”]<\/p>\n
We understand that event planning can be dynamic. While we prefer advance notice, our team will do their best to accommodate last-minute changes whenever possible, ensuring your event runs smoothly.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What is your payment and cancellation policy?\t” _builder_version=”4.22.2″ global_colors_info=”{}” open=”off”]<\/p>\n
Our payment terms and cancellation policy are outlined in our catering agreement, which you’ll receive upon booking. We require a deposit to secure your date and offer flexibility in case of unforeseen circumstances.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you provide tastings before the event?” _builder_version=”4.22.2″ global_colors_info=”{}” open=”off”]<\/p>\n
Yes, we offer tasting sessions to help you finalize your menu selections. Tastings are typically scheduled during the planning process to ensure that you’re satisfied with the flavors and presentation of your chosen dishes.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”How far in advance should I book your services?” _builder_version=”4.22.2″ global_colors_info=”{}” open=”off”]We recommend booking our services as early as possible to secure your desired date. Popular dates tend to fill up quickly. However, we understand that some events may require last-minute arrangements, and we’ll do our best to accommodate.[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_code _builder_version=”4.16″ _module_preset=”default” locked=”off” global_colors_info=”{}”]<\/p>\n